Policies and Terms
Our license agreement
You may use this
web template for one "entity." That is, you may use this web template for yourself (for
a public or an intranet site, for example), or you may use the web template for a single
client, but you may not use it for both yourself and the client. If you want to use this
template for multiple clients, you must purchase the product each time you use it. You may
use this template on multiple computers as long as all of them are for personal, internal,
or educational use. Please refer to the full license agreement included in your original
download package.
Royalty-Free Imagery:
Any royalty free
images used in this template are provided as a part of licensing agreements with leading
image providers. You can be assured that we have taken care of any requirements so you can
use these images in your web site without worrying about copyright issues. For more details
on these images, view the Getting Started page within this template. To purchase larger
versions of these images for your own marketing use, or to use in other applications outside
of this web template, please contact the appropriate vendors.
Support policies
We take pride in offering great customer support for our templates. We make them and know best how to fix problems that may arise. There are, however, some limitations as to what we can do:
- We will support all template issues for 12 months from the date of purchase.
- We may not offer free support for templates which have been significantly altered.
- For a complete list of our policies, please visit our site for full details.
Refund policy
Our web templates are classified as software and, as such, are usually not refundable outside of our warranty as described in our License Agreement. If you have installation problems with any product, please contact us as soon as possible. We can help resolve the issue, repackage the template, or take other measures to get you up to speed as quickly as possible.
Need Help Fast?
We offer full customer support on all of our template packages. Please visit our web site at http://www.rtbwizards.com:
- Visit our FAQs. We have easy answers to the questions you ask the most.
- Visit our Help Center. We've assembled an extensive list of tutorials to help you with editing tasks and more.
- Need More? We offer custom design services for your modification needs.